Batch messages are used for one time sends. They can be sent immediately or scheduled for a future date.
Batch messages can be sent through any available channel: email or mobile push (via Urban Airship integration).
Actions needed to create and send a batch message:
- Create a new message
- Schedule the message
- Build an audience
- Create the message content
- Send a test
- Send the message
Create a new message
- Navigate to Messages › Create New Message
- Complete new message info
- Message name - The name that will be referenced in the system.
- Tags - Used for searching messages in the system.
- Channel - Choose the desired channel.
Schedule a message
Batch messages can be sent immediately or scheduled for a future date.
Message sending can also be throttled so messages go out in batches according to audience size or max number of batches. This is useful when you are switching from another ESP and need to warm the new IP address for improved deliverability.
Choose a schedule option:
- Send immediately
- Schedule for future date
- Throttled batch sending
Build an audience
You can choose to send to all contacts or use the audience builder to filter your contacts according to audience rules. There are options to include or exclude contacts using audience rules.
Create the message content
The message content requirements will differ depending on the channel.
Send a test
Once all required content has been completed, you can send a test to a list of comma separated email addresses by clicking the Send Test button.
Send the message
Once all required content has been completed, you are able to send the message to the audience specified by clicking the Send Message or Schedule Message button.
In the next article we will learn how to build an audience.